Welcome to CryptoLens Insights. We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Email address
- Display name
- Authentication data (through Firebase Authentication)
- Profile information you choose to provide
Educational Data
To provide our educational services, we collect and store:
- Your saved market study analyses
- Market symbols and pairs you study
- Educational examples and study materials
- Technical study parameters and chart data
Automatically Collected Information
We automatically collect certain information when you use our app:
- Device information (type, operating system, unique device identifiers)
- App usage statistics and analytics
- Crash reports and performance data
- IP address and general location data
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our educational market study services
- To authenticate your account and secure your data
- To store and sync your study materials across devices
- To calculate and display educational statistics and metrics
- To improve our app's features and user experience
- To provide customer support and respond to inquiries
- To send important updates and service notifications
- To monitor app performance and fix technical issues
3. Data Storage and Security
Storage
Your data is stored securely using Firebase services:
- User authentication data is managed by Firebase Authentication
- Study data and analyses are stored in Firebase Firestore
- Data is encrypted in transit and at rest
Security Measures
We implement appropriate security measures including:
- Secure authentication protocols
- Data encryption
- Regular security assessments
- Access controls and authentication
While we implement robust security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our app (Firebase/Google Cloud services)
- Legal Requirements: When required by law, subpoena, or legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: View and access your personal data
- Correction: Update or correct inaccurate information
- Deletion: Delete your account and associated data
- Export: Request a copy of your data
- Opt-out: Unsubscribe from non-essential communications
To exercise these rights, contact us at: admin@cignito.com
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: admin@cignito.com
Response Time: We aim to respond to all inquiries within 3-5 business days.
By using our app, you consent to the terms of this Privacy Policy.